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How to Make the Most of Your Training Budget for New Technology Systems

Imagine a new senior living community. To say there is a lot going on is an understatement. Technology and plenty of applications being installed and tested. Everyone getting in everyone else’s way. At some point, someone pulls out a contract that reads something like this: “Ensure all subcontractors provide user manuals and training on [you…

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Voice Activated Call Systems Help Residents with Physical Limitations

Here at Vigil we are always looking for ways to improve seniors’ quality of life through creative technology.    Our signature product, the Vigil Memory Care System, was designed for the specific needs of those with Alzheimer’s or other forms of dementia.   Residents with cognitive issues are far less likely to remember to use a traditional…

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Would Benchmarking Call Response Times Benefit Senior Living Communities?

As you can imagine, call response time tracking is an important part of our business at Vigil Health Solutions. Our system, like many other current nurse call systems, records each call time as well as the cancel time in a database so users can see how long staff is taking to respond to calls. In…

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